- Exchanges are accepted ONLY IF THERE IS SOME MANUFACTURING DEFECT OR IF THERE IS A SIZE ISSUE, A reverse pick up will be generated as soon as we receive a request for exchange. The reverse pick up will be done within 48hrs of request generated. We will dispatch the garment as soon as we receive the orginal garment back.
- WE DO NOT ACCEPT RETURNS AND EXCHANGE IF THE DRESS DOESN'T SUIT YOU & WE ALSO DO NOT EXCHANGE OR RETURN FOR ANY SMALL ISSUES LIKE TASSELS PULLED, AS THAT MIGHT HAPPEN DURING TRANSIT OF THE PRODUCT. YOU CAN EASILY FIX IT.
- 10-12% Colour difference depends on the screen resolution and lights, please don’t expect an exchange or return for the same.
- If the wrong garment is being sent to you, which might happen sometimes while packing the product. PLEASE CALL US ON OUR EXCHANGE NUMBER +91-9571710032 for a smooth exchange process.
- Taxes and duties are included in the price of the product listed on the Website, for deliveries in India.
- For deliveries outside India, customs duties and local taxes have to be paid by customers to our shipping partner at the time of shipment delivery. The number of duties and taxes depend on the policies of your destination country.
- Please maintain the price tag on the outfit and the shipment copy/bill copy which is there on the parcel. Kindly send the bill copy with the product sent for the exchange.
- The garment should be unused, unwashed and should not have any stains on it. Also, the garment should be properly folded and packed. Else we will not be able to do the exchange for that product.
- Please mention your name, address, number, email and order id on the parcel.
- All the sale & discounted purchase is non-exchangeable.
- Exchanges can be processed only once per order. (With given criteria)
- Exchanges should be done within a week of delivery
- We ship from our Jaipur office, shipping is currently free for our Indian Costumer, once the order is dispatched from our warehouse, It is usually delivered within 7-10 working days.
Office address:- B-8, First Floor, Kartarpura Industrial Area, 22 Godam, Jaipur - 302006